FAQs
How are these different from other Raycon earbuds?
Unlike standard in-ear earbuds, the Fitness Open Earbuds sit outside of the ear and transmit audio. Using an earhook design, the Fitness Open Earbuds also fit a very wide range of ear shapes and sizes to maximize comfort and stability for everyone.
What is your Return Policy?
We offer a 30-Day Satisfaction Guarantee on products purchased directly from our website. You can request a refund*, exchange, or store credit within 30 days of your purchase.
- The guarantee excludes lost/stolen items and accidental damage.
- Refunds are subject to a handling fee (see our return policy for details).
- Exchanges and store credit are not subject to this fee.
- After 30 days, see our one-year limited warranty.
Learn more about returns here:https://rayconglobal.com/pages/shipping-and-returns
*Expedited shipping charges are non-refundable.
Full User Manual
Click here for the full user manual.
